Terms & Conditions

Welcome to Drapesia!

These Terms and Conditions outline the rules and regulations for the use of DRAPESIA's Website, located at https://drapesia.com.

By accessing this website, we assume you accept these Terms and Conditions. Do not continue to use Drapesia if you do not agree to take all of the Terms and Conditions stated on this page.

Eligibility

By using this website, you confirm that:

• You are at least 18 years of age or are using the website under the supervision of a parent or legal guardian.

• You are legally capable of entering into binding agreements.

• The information you provide to us is true, accurate, and complete.

Cookies

Our website uses cookies to enhance your browsing experience and improve our services.

Cookies help us:

• Remember your preferences.

• Improve website performance.

• Analyze website traffic.

• Enhance your shopping experience.

By using Drapesia, you consent to the use of necessary cookies. Optional cookies may be accepted or declined through your browser settings. Some third-party services integrated into our website may also use cookies.

Products

Drapesia offers premium sarees and ethnic wear carefully selected for quality and craftsmanship.

While we strive to display product colours and images as accurately as possible, actual colours may vary slightly due to:

• Mobile or monitor display settings.

• Lighting during photography.

• Screen resolution.

Handwoven and handcrafted sarees may contain slight weaving irregularities, thread variations, or texture differences. These are natural characteristics of handcrafted products and should not be considered manufacturing defects.

Pricing

All prices displayed on the website are in Indian Rupees (INR).

Prices are subject to change without prior notice.

Applicable taxes and shipping charges, if any, will be displayed during checkout before payment.

Orders

By placing an order, you agree that:

• All information provided is accurate.

• Payment details are valid.

• Orders are subject to acceptance and availability.

Drapesia reserves the right to:

• Accept or reject any order.

• Cancel orders due to stock unavailability.

• Cancel orders containing pricing or technical errors.

• Cancel suspicious or fraudulent transactions.

If payment has already been received for a cancelled order, the amount will be refunded to the original payment method.

Shipping

Orders are processed and shipped according to our Shipping Policy.

Estimated delivery times are provided for reference only and may vary depending on courier partners, weather conditions, public holidays, or unforeseen circumstances.

Drapesia shall not be responsible for delays caused by third-party courier services.

Refund & Exchange

Refunds and exchanges are governed by our Refund & Exchange Policy.

Customers agree that:

• A continuous, unedited opening video is mandatory for any refund or exchange request.

• Exchange requests are subject to product verification and stock availability.

• Approved refunds are processed within 7–10 business days.

Without a valid opening video, refund or exchange requests cannot be accepted.

User Account

If you create an account on Drapesia, you are responsible for maintaining the confidentiality of your login credentials.

You agree to accept responsibility for all activities carried out using your account.

Drapesia reserves the right to suspend or terminate accounts involved in fraudulent or unlawful activities.

Payments

Payments are processed securely through trusted third-party payment gateways.

Drapesia does not store your:

• Credit Card details.

• Debit Card details.

• CVV.

• UPI PIN.

• Net Banking passwords.

Intellectual Property

Unless otherwise stated, DRAPESIA and/or its licensors own all intellectual property rights relating to this website.

This includes, but is not limited to:

• Logo

• Brand name

• Product photographs

• Website design

• Graphics

• Product descriptions

• Text content

• Videos

• Marketing materials

All intellectual property rights are reserved.

You must not:

• Copy or republish material from Drapesia.

• Sell, rent, or sublicense material from Drapesia.

• Reproduce, duplicate, or copy website content.

• Redistribute content without prior written permission.

User Reviews & Comments

Certain sections of our website may allow customers to post reviews or comments.

By posting content, you warrant that:

• You own the rights to the content.

• The content does not infringe any intellectual property rights.

• The content is not defamatory, offensive, abusive, unlawful, or misleading.

Drapesia reserves the right to monitor, edit, or remove any comments that violate these Terms and Conditions.

By submitting reviews or comments, you grant Drapesia a non-exclusive, royalty-free license to use, reproduce, edit, publish, and display such content on our website and promotional platforms.

Hyperlinking to Our Website

Government agencies, search engines, news organizations, and other approved organizations may link to our website without prior written approval, provided that:

• The link is not misleading.

• It does not falsely imply sponsorship or endorsement.

• It is appropriate within the context of the linking website.

Any other organizations wishing to link to Drapesia should contact us before creating links.

Third-Party Links

Our website may contain links to third-party websites for customer convenience.

Drapesia does not control or endorse these external websites and is not responsible for their content, privacy practices, or services.

Customers access third-party websites at their own risk.

Limitation of Liability

To the maximum extent permitted by applicable law, Drapesia shall not be liable for:

• Delivery delays caused by courier partners.

• Temporary website interruptions.

• Technical errors beyond our control.

• Indirect, incidental, or consequential damages arising from the use of our website.

Nothing in these Terms shall exclude liabilities that cannot legally be excluded under applicable law.

Indemnification

You agree to indemnify and hold harmless Drapesia, its owners, employees, affiliates, and partners against any claims, damages, losses, liabilities, or expenses arising from:

• Your misuse of the website.

• Violation of these Terms and Conditions.

• Infringement of any third-party rights.

Reservation of Rights

Drapesia reserves the right to:

• Modify these Terms and Conditions at any time.

• Update website content without prior notice.

• Suspend or discontinue any service or feature.

Continued use of the website after any updates constitutes acceptance of the revised Terms.

Governing Law

These Terms and Conditions shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising out of the use of this website shall be subject to the exclusive jurisdiction of the competent courts in India.

Disclaimer

The information provided on this website is for general information purposes only.

While Drapesia makes every effort to ensure the accuracy of the information provided, we do not guarantee that all information is complete, accurate, or current.

The website and all products and services are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied.

Changes to These Terms

Drapesia reserves the right to revise these Terms and Conditions at any time.

Any changes will become effective immediately upon publication on this page.

Customers are encouraged to review these Terms periodically before using the website.

Contact Information

If you have any questions regarding these Terms and Conditions, please contact us:

DRAPESIA

Website: https://drapesia.com

Email: info@drapesia.com